Personal Information Protection Policy

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Personal Information Protection Policy

BOOKOFF Group Holdings, Inc. and its domestic affiliated companies (hereinafter referred to as the "Group"), in order to realize the management philosophy of the Company Group and to be a sincere company that is trusted by customers, business partners, shareholders, local communities, and employees, handles personal information entrusted to it in the course of its business activities appropriately from the perspective of compliance with laws and regulations, We believe that it is one of our most important social responsibilities to earn the trust of all parties concerned. In order to fulfill these responsibilities, the Group has established the following "Personal Information Protection Policy" for the entire group and will strive to disseminate this policy through education and training for all officers and employees to ensure that all personal information entrusted to us is handled appropriately.

BOOKOFF Group Holdings, Inc.
Yasutaka Horiuchi, President and Representative Director


The Group will comply with domestic and foreign laws and regulations applicable to the Group regarding the protection of personal information, as well as guidelines established by the Personal Information Protection Commission and other domestic and foreign administrative agencies.

Acquisition and Use of Personal Information

The Group acquires personal information through legal and fair means. In addition, the Group will appropriately notify or publicize the purpose of use of personal information, and will properly handle personal information to the extent necessary to achieve the purpose of use.

Safety Control Measures

In order to properly manage the personal information it acquires, the Group will take appropriate organizational, personnel, physical, and technical safety control measures to prevent leakage, loss, or damage of personal information and to correct the situation. When outsourcing the handling of personal information to an external contractor, the Group will select a contractor that meets sufficient standards for the protection of personal information, stipulate in contracts and other agreements that the contractor will observe the standards of protection the Group require, and monitor the contractor's handling of personal information in a timely manner to ensure appropriate supervision. Furthermore, in the event that personal information is handled in a foreign country by the Group or its contractors, the Group will take necessary and appropriate measures for security control based on its knowledge of the systems for protection of personal information in that foreign country.

Provision to Third Parties and Joint Use

The Group will not provide personal information it has acquired to third parties without the consent of the individual to whom the information pertains, except as otherwise required by law. In addition, except as otherwise provided by law, when personal information is provided to a third party, the Group will make and keep records of the matters prescribed by law concerning such provision, and when personal information is acquired from a third party, the Group will confirm the matters prescribed by law concerning such acquisition, and make and keep records of such acquisition.
When the Group share your personal information with our group companies, the Group will notify you in advance or publicly announce the purpose of sharing your personal information and other matters required by laws and regulations.

Disclosure, Correction, Suspension of Use, etc.

When a customer or his/her representative requests disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party of his/her personal information held by the Group, the Group will respond appropriately in accordance with the law.

Handling of Personal Numbers and Specified Personal Information

The Group will handle personal numbers (so-called "My Number") and specific personal information (personal information including personal numbers) appropriately in compliance with the "Act on the Use of Personal Information to Identify Specific Individuals in Administrative Procedures" and other related laws, regulations, and guidelines.

Continuous Improvement

In light of changes in social conditions and the environment, the Group will review its management system for the handling of personal information from time to time and strive for continuous improvement.