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BOOKOFF Group ESG management

We recognize that addressing sustainability-related issues is a critical management challenge. By proactively and continuously working toward their resolution, we aim to contribute to the realization of a sustainable society and enhance our corporate value over the medium to long term.
In August 2022, we established the Sustainability Strategy Committee with the aim of identifying key sustainability issues (hereinafter referred to as "materiality"), examining response policies and strategies, supporting and monitoring business divisions, and collecting relevant information company-wide.

The committee is chaired by the President and Representative Director, who concurrently serves as the officer in charge of sustainability strategy. Its members consist of our Directors, Executive Officers, and Department Heads, with Outside Directors participating as observers.

At this committee, we formulate basic policies from a medium- to long-term and multi-stakeholder perspective on sustainability issues such as climate change, environmental concerns, respect for human rights, social contribution, and diversity.
We also deliberate on response policies and strategies for materiality, monitor the progress of implementation plans in each department, and provide recommendations to the Management Meeting, thereby taking a company-wide approach to tackling sustainability-related challenges.

Environment
Ⅰ: Maximize reuse by expanding store formats and services
Ⅱ: Reduce product disposal through global expansion and collaboration within and outside the Group


Social
Ⅲ: Provide employment opportunities that reflect diversity

Government
Ⅳ: Understand appropriate business risks and enhance information disclosure

Under our mission of “providing many people with a joyful and enriched life,” we believe that the expansion of our core reuse business contributes to the creation of a circular economy and a sustainable society. To realize this, we prioritize the enhancement and development of “human capital” and aim to improve sustainability in society by “expanding reuse and recycling businesses both domestically and internationally.

However, we also recognize that our business activities involve sustainability-related challenges, which require ongoing attention and improvement.

As a declaration of our commitment to contributing to sustainability alongside business growth, BOOKOFF Group sets forth the following Basic Sustainability Policy.

＜E：Environment＞
・Realizing environmentally friendly business activities
・Expansion of a Circular Society through the expansion and growth of reuse and recycling businesses

＜S：Social＞
・Pleasant and rewarding jobs and careers for our people
・An environment that allows everyone to use our services with ease
・Sound relationships and collaboration with communities


＜G：Governance＞
・Management based on sincerity and decisions that incorporate a broad range of opinions
・Proper disclosure of information and dialogues that fulfill our obligations

（October 2024）

At the Bookoff Group, we believe that our employees are our greatest asset and the source of our competitiveness.

To promote the creation of a corporate culture in which diverse human resources can demonstrate their individuality and capabilities in accordance with their lifestyles, regardless of race, nationality, gender, age, professional outlook, religion, or mental or physical disabilities, we have launched the Diversity, Equity and Inclusion Promotion Project. Through this project, we are striving to provide employees with opportunities for skill development and self-actualization by grasping the current situation through roundtable discussions with management and formulating measures to resolve issues.

Company environmental maintenance policy

The source of growth for the Bookoff Group is its human resources. We believe that the growth of human resources who combine intellect and human skills is directly linked to the growth of the company.

We believe that respecting fundamental human rights is a prerequisite for building a sustainable world. To understand human rights and fulfill our responsibility to respect them, we hereby establish this Human Rights Policy.

1.　Basic Approach to Human Rights
We understand that corporate activities can potentially impact human rights, both directly and indirectly. This policy conforms to international standards and is implemented based on the United Nations’ “Guiding Principles on Business and Human Rights.”

2.　Scope of Policy
This policy applies to all executives and employees (including part-time employees) of Group companies.

3.　Commitment to Human Rights Issues Related to Corporate Activities
① Elimination of Discrimination
We respect individual human rights and diversity. We do not tolerate any form of discrimination based on gender, age, nationality, race, religion, social background, employment status, marital status, pregnancy status, health condition, gender identity, physical characteristics, or disabilities.
② Appropriate Workplace Environment
We provide a workplace environment that respects the human rights of all executives and employees of Group companies. We offer a healthy and safe work environment free from all forms of harassment, whether psychological or physical. We manage appropriate working hours, ensure minimum wage standards, protect privacy, and respect freedom of association and the right to collective bargaining. We also do not tolerate any form of forced labor, child labor, or human trafficking.

4.　Human Rights Due Diligence
In accordance with the United Nations’ “Guiding Principles on Business and Human Rights,” we conduct human rights due diligence to identify, assess, prevent, and mitigate negative human rights impacts stemming from our corporate activities. If it becomes clear that we have caused or contributed to human rights violations, we will strive to provide remediation

5.　Relief Measures
We provide a whistleblowing system that allows all stakeholders to report human rights concerns without suffering any adverse consequences. If a human rights violation is reported, we will promptly investigate the matter, implement relief measures to correct any negative human rights impacts, and take steps to mitigate future risks.

6.　Education and Training
To ensure the effectiveness of this policy, we will provide continuous and appropriate education and training to all executives and employees of Group companies.

（October 2024）

The BOOKOFF Group believes that promoting diversity, which is the foundation for realizing "well-being," is its most important task.

We are committed to creating an environment free of unconscious bias and a diverse organization, which are essential for promoting diversity.

The Bookoff Group has formulated an action plan and is calculating results in order to realize an employment environment where employees can demonstrate their capabilities and where both men and women can work comfortably. Based on "(5) Response to Human Capital ① Human Resource Development Policy," we will develop human resources and promote the improvement of corporate value, and will disclose new measures related to human resource development and set or revised indicators and goals as appropriate.

Information Disclosure in Accordance with TCFD Recommendations

Climate change is recognized globally as one of the most critical sustainability issues, as evidenced by the Paris Agreement and the Glasgow Climate Pact (COP26) in November 2021, which aim to limit global warming to 1.5°C above pre-industrial levels through the reduction of greenhouse gas (GHG) emissions. Our Group also regards climate change as a significant management issue. We are working to reduce GHG emissions in our business operations to contribute to achieving a +1.5°C world. Moreover, we recognize that our core reuse business contributes to the formation of a circular society and helps reduce GHG emissions in society. As a group, we are committed to contributing to the environment through our business activities.
In August 2023, our Group expressed support for the TCFD, which requires the disclosure of the impact of climate change-related risks and opportunities on business activities and medium- to long-term business strategies. Based on the TCFD recommendations, we are working to enhance both the quality and quantity of climate change-related dis

Governance

To promote company-wide management with sustainability in mind, including responses to materiality issues such as climate change and SDGs, our Sustainability Strategy Committee identifies climate-related risks and opportunities, examines response policies and strategies, monitors the progress of implementation plans in each department, shares activity updates with the Management Meeting as needed, and ensures that the Board of Directors discusses and supervises these issues.

Risk Management

Our Group identifies risks and opportunities arising from the impact of climate change through scenario analysis and hearings with business units. The Sustainability Strategy Committee evaluates the importance of all recognized risks, including those beyond climate change, identifies them, and formulates response policies and strategies.
Identified risks and their response policies are shared with the Risk Management Committee, which holds monthly meetings to communicate with responsible managers overseeing relevant departments and considers specific countermeasures for critical risks. Regular reporting from the Risk Management Committee to the Sustainability Strategy Committee ensures a company-wide risk management framework.

Strategy

Our Group identifies and considers countermeasures for important climate-related risks and opportunities that are reasonably expected to affect business models, strategies, cash flows, financing, and capital costs over the short, medium, and long term due to the impact of climate change.

Indicators and goals

To assess and manage risks and opportunities arising from climate change, our Group calculates and discloses greenhouse gas (GHG) emissions based on the GHG Protocol.
Keeping in mind the transition to a carbon-neutral society, we also set quantitative targets for GHG emission reductions and the introduction of renewable energy, and monitor progress through the Sustainability Strategy Committee.

Information disclosure in line with TCFD recommendations-Japanese only
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